Aon. Allied World.
Health.The Future State. Aon Health Symposium. 14 September 2017.


Founder and Chief Executive
Patient Opinion Australia

Chief Executive Officer
Client-Focused Evaluations Program

Assoc. Professor Michael Greco (PhD, BTheol., Grad.Dip.Teach, GAICD) is CEO of Client-Focused Evaluations Program (CFEP Surveys) which has offices in Australia and the United Kingdom. CFEP Surveys is involved primarily in the provision of patient and colleague feedback to clinicians and healthcare organisations with the aim of enhancing quality and professional development

He is also the founder of Patient Opinion Australia which is not-for-profit public online platform for patient feedback. The website has won a number of prestigious awards internationally and was recently adopted by the WA government for use across all its public health services.

He is a Board Director for a number of organisations including General Practice Queensland (now CheckUP Australia), Health Leaders Australia (HLA) and Change Day Australia. He is an associate professor at the School of Medicine, Griffith University and holds an honorary senior research fellow posts at the School of Medicine, University of Exeter, UK. His academic background focused on healthcare, evaluation and clinical pastoral education, and includes a PhD in medical education and a Bachelor of Theology. He is married with two daughters. His hobbies include cricket, surfing and golf.

Leads the Workplace Mental Research Program
Black Dog Institute and University of New South Wales

After initially working as a general practitioner, Assoc. Professor Harvey trained in psychiatry at the Institute of Psychiatry in London and completed his PhD with the University of London. While working in the UK, Assoc. Professor Harvey worked in a number of specialist clinics focused on treating doctors and medical students with mental health problems. He worked together with the UK Department of Health to develop their response to concerns regarding the mental health of health care professionals, which led to the ‘Invisible Patients’ white paper and the establishment of the highly successful Health Practitioner Program in London.

Since relocating to Australia in 2012, Assoc. Professor Harvey has led a program of research focused on the relationship between work and mental health. His research considers the role work and workplace trauma may have in precipitating mental illness, the occupational outcomes of those already suffering from mental disorders and workplace based interventions for both the treatment and prevention of mental disorders. He has a particular interest in the role that new technology can play in preventing mental health problems amongst workers and the issues faced by high risk workforces, such as emergency service workers and medical staff. Further details about his program of research can be found at

National Practice Leader, Social Media Intelligence
KPMG Australia

Greg is recognised as one of Australia’s most experienced marketing communications executives. A longtime investor in the internet communications sector Greg is at the forefront of KPMG’s Social Media Intelligence Group. In 2008 he founded SR7, with clients ranging across blue-chip listed companies, government, not-for-profit organisations and agencies. KPMG established a successful strategic alliance with SR7 mid-2012 which saw KPMG acquire SR7 early in 2014. Previously Greg has been CEO of the country’s most awarded ad agency, The Campaign Palace, and CEO and Deputy Chairman for 10 years of Clemenger BBDO. Additionally he’s held directorships with Tourism Australia, The Sydney Symphony Orchestra, NIDA, The Historic Houses Trust NSW and is currently a Director of the Australia Day Council of NSW. He was awarded the Order of Australia for his role as Chairman of the Communications Commission for the Sydney Olympic Games.

Executive Director

With over 15 years' experience across multiple health settings, Paul understands what makes Australian healthcare tick and has a keen eye on the technologies and trends that will disrupt the sector next.

As CEO of Health IQ and COO/Executive General Manager at HealthConnex (a Telstra Health business), he has delivered business intelligence, patient flow, client management, communication and logistics solutions in the health sector.

Paul recently co-founded Kianza to help shape health organisations for the future.

Senior Risk Advisor

Poppy Economakos is a Senior Risk Advisor at VMIA. She has tertiary qualifications in business and a strong insurance background having worked for Mayne Health as their Insurance Advisor for many years. Poppy provides risk and insurance solutions to the departments of Health and Human Services and Education and Training.

Risk Advisor

Rhiannon Hardwick is a Risk Advisor at VMIA supporting the health and education clients with insurance and risk solutions to meet their agency needs. Rhiannon has a risk and insurance background having worked for many years in the commercial insurance sector.