Crisis Management

Delivering global expertise and local excellence, Aon partners with organisations that have resources, assets and investments exposed to extraordinary risks. We help clients understand and quantify their complex crisis exposure so that they can make informed decisions on how to best mitigate and manage their risks.

Our unique, consultative approach enables organisations to implement a holistic crisis management plan to meet their duty of care whilst better protecting their balance sheet, people, brand and reputation.

Kidnap and Ransom Insurance and Risk Management

Kidnap for ransom is a very real threat in many parts of the world, and global corporations have a duty of care to their local, travelling and expatriate staff. An organisation dealing with an incident faces potential losses from ransom payments, business interruption, litigation, adverse publicity and long-term damage to reputation. We believe that every corporation with employees living in or travelling to sensitive or dangerous parts of the world should have crisis management plans supported by the benefits of a kidnap and ransom insurance policy.

Our Crisis Management experts can ensure that your people and your business are given the most comprehensive kidnap and ransom insurance. Specialist knowledge, pre-incident planning guidelines, broad experience and efficient service differentiates the Aon team.

Political Risk Insurance and Risk Management

Companies with cross border interests in unstable or emerging markets face a volatile risk environment that requires careful planning and management. Aon works in partnership with some of the world’s leading financial institutions, global corporations, traders and exporters, to help them mitigate and manage their risk exposures.

Our crisis management team of experts provide comprehensive and flexible solutions, designed for the complex requirements of global operations. Our services include in-depth program assessments, crisis management consulting, political risk analysis and individually-structured insurance solutions.

Product Recall & Contamination Insurance and Risk Management

Recalling, replacing or destroying products or component parts can cause serious long-term damage to a company's reputation. Coupled with business interruption and liability exposure, such incidents often result in considerable costs and loss of public confidence. With recall incidents on the rise, companies are seeking sophisticated balance sheet protection.
Going beyond traditional risk transfer solutions, our global network of product contamination and recall insurance experts offer a full range of consultancy services, enabling clients to quantify their risk exposures and make informed decisions on the optimum balance between risk retention, risk management and risk transfer.

Terrorism Insurance and Risk Management 

In an increasingly complex world, terrorism risk management has never been more important for organisations to protect their interests. Global extremists aim for sensational destruction and loss of life - without warning. Domestic groups in many countries are becoming more sophisticated and you do not have to be the intended target. An attack near your facilities could result in human casualties, property damage, business interruption, relocation costs, long-term damage to reputation and loss of public confidence.

Many organisations take out terrorism insurance without fully understanding the risk or their exposure. Aon’s expert counter terrorism insurance team has developed a unique approach to terrorism risk management. We combine threat and vulnerability assessments, terrorism risk modelling and incident management planning with the most appropriate and cost-effective insurance solution.

Crisis Consulting

A terrorist attack, political insurgency, high-profile kidnap or threat of extortion can have a significant impact on business operations. Some of the risk can be transferred, but insurance is only part of the solution. Responding to a crisis, and how this is perceived by customers and investors, has a critical effect on a company’s reputation.

Before putting an effective crisis management plan in place, organisations need to fully understand their risks. Our crisis management and risk mitigation services include:

• Counter terrorism security reviews
• Political risk assessments
• Crisis management reviews
• Probable Maximum Loss (PML) and PML reduction
• Safe travel programs
• Operational feasibility studies
• Recall risk assessments
• Event security
  
  

Aon WorldAware Solutions

WorldAware is a comprehensive safe travel solution that combines travel risk analysis, training and awareness, risk managed travel and incident response to enable clients to protect their travellers, meet duty of care obligations and safeguard their brand and corporate reputation. It is fast and easy to implement in any corporation and is, we believe, the most thorough and comprehensive yet cost effective travel risk management solution available.

The product is completely unique to Aon and it is particularly (though not exclusively) relevant to companies with employees travelling to higher risk locations.